Empower your Teams to Deliver Rapid and Efficient ITIL-aligned Service

HaloITSM is the fastest all-in-one ITSM and ESM platform that transforms how you deliver your IT services. HaloITSM is a key player within the Service Management ecosystem; the platform compromises a wide range of USPs and industry-leading core functionality.

HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows. It will give your teams the ability to deliver the very best in service – to customers and employees alike. And do that consistently, and repeatedly.

No locked away features or upgrade fees. Enjoy a feature-rich product whilst optimising licence costs. HaloITSM is a single, all-inclusive ITSM software solution, and it won’t just standardise your processes. It will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business. Present – and future.

3000+ organisations from 100+ countries use HaloITSM to deliver Service Management.

Discover The Halo Way

Halo is an exciting journey - from bedroom start-up to a global disruptive service player that's a full alternative to other industry-leading tools that have been in the market for decades.

Most importantly, we've done this while being privately owned and founder-led. We are committed to maintaining control over our company's direction for a rolling 10+ year period - giving the stability that modern organisations need for their long-term innovation plans.

Our core focus is to drive positive change in the tech industry.